PRIVACY POLICY (PERSONAL DATA)

1. Data Controller

The Personal Data Controller within the meaning of Regulation (EU) 2016/679 (GDPR) is:

Company: RAMA SOLAR
EIK: 200119241
Address: 25 Gen. Ivan Kolev St. 1407 Sofia, Bulgaria
Email: office@rama-solar.com
Phone: +359 89 606 9700

2. What personal data we collect

Through the contact form on the site, we collect the following personal data:

First and Last Name
Email Address
Phone Number
Company (if provided)
Content of the message

3. Purpose of processing

Personal data is processed solely for the following purposes:

Responding to inquiries
Providing information about solar panel services
Conducting follow-up communication regarding the inquiry

4. Legal Basis

The processing of personal data is carried out on the basis of:

Art. 6, para. 1, letter 'a' of GDPR – explicit consent of the data subject, given by checking the checkbox in the form.

5. Retention Period

Personal data is stored:

until communication is concluded, or
for a period of up to 12 months after the last contact, unless the law requires a longer period.

6. Data Transfer to Third Parties

Personal data is not provided to third parties, except:

in case of legal obligation
to hosting or IT service providers who process data on behalf of the controller and in compliance with GDPR

7. User Rights

Every user has the right:

to access their personal data
to correction
to deletion ('the right to be forgotten')
to restriction of processing
to withdrawal of consent at any time
to lodge a complaint with the Commission for Personal Data Protection (CPDP)

8. Contact

For exercising rights or questions regarding personal data, you can contact us at:

📧 office@rama-solar.com